North America Support - All Areas

Product/Product Area Phone Fax Business Hours
All Products 1-800-831-6844    
 
Product/Product Area Phone Fax Business Hours
This Web site (www.appliedbiosystems.com)
1-800-831-6844
1. Option 1
2. Then option 4
1-240-453-3406 5:30 A.M. to 2:30 P.M. PST
 
Product/Product Area Phone Fax Business Hours
Customer Service 1-800-327-3002
Press 1 and choose an option below:
   
General Ordering 1 1-650-638-5998 5:30 A.M. to 5:00 P.M. PST
Ordering for Taqman Assays, Custom Primers and Probes (Oligos) 2 1-650-638-6777 6:30 A.M. to 4:30 P.M PST
 
Product/Product Area Phone Fax Business Hours
Technical Support 1-800-831-6844
Press 5 and choose an option below:
1-650-638-5324
Please include the product's model number in your fax.
6:00 A.M. to 5:00 P.M. PST

 

Capillary Electrophoresis, Ion Semiconductor Sequencing™ and next generation sequencing systems including SOLiD Option 1  

 

PCR and Realtime PCR applications, TaqMan Open Array products, and automated sample prep systems Option 2  
Forensics, paternity and human identity kit support Option 1,
Then Option 3
 

 

Arcturus products Option 7, agent will transfer you  

 

Protein sequencing, peptide synthesis and Poros products Option 7, agent will transfer you  
Luminescence products Option 7, agent will transfer you  
 
 
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